Retail and E-Commerce Translation Services

What we do

We work regularly in over 80 languages. Your requirements are probably quite different to other retailers. Everyone needs a different set of languages, depending on the territories they are working with. The type of translation you need may vary too. The better we understand your brand, and what you want to achieve, the better we can help. We have worked with some of the largest global brands entering new markets for the first time. This often involves translating a lot of product information in a short time, as well as technical documents.


High Volume

All our translation is human authored, so if you need 200,000 words in 24 hours, don’t call us! Professional translation needs both time and specialist technical skill. We often deal with high volume multi-lingual projects.

E-commerce can be particularly intense if you need a large multilingual website. You are essentially paying based on the number of words, so translating a full e-commerce site of a major retail brand takes significant resource, both your and ours. We typically supply the translations in an Excel or XML format, but they will also need to be uploaded and checked before putting live.

We also work on major label and packaging translation projects. Recent projects have included translating a major e-commerce website into Norwegian, and translating a major retailer’s full set of product packaging for a new European market. We have also completed major packaging projects for the Far East, including languages such as Korean, Indonesian, and Vietnamese.

Better Decisions

Quality and accuracy is achieved first and foremost by selecting the right translators. would you ask a trainee doctor to do your brain surgery? We never cease to be amazed, when people use students, or unqualified translators, and expect a high quality output. Even if you select a well qualified freelancer, you are still giving yourself problems. What do you do when they are ill, or on holiday? How do you check their work?

All our translators have experience of your type of project. Retail is a very broad subject area. We select translators based on very specific requirements. For example you terms and conditions of business are likely to be translated by a different translator to your food packaging or your HR manual. Each require different terminology, and potentially different translation strategies.

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